Autonomous Networks Domain Delivery Lead - NAM

As the CNS Domain Delivery Lead for Autonomous Networks at Nokia, you will spearhead the execution of our Domain Delivery Unit (DDU) across Services and Care, directly influencing our market's success. You'll collaborate with diverse teams, driving strategic initiatives that enhance customer satisfaction and project profitability. Your role will be the touchpoint for managing critical project deliveries and resolving complex challenges, ensuring alignment between local and remote resources for optimal outcomes. You'll thrive in a dynamic, fast-paced environment that values leadership, teamwork, and innovation, working alongside passionate professionals who share your commitment to excellence. At Nokia, you will not only lead projects but also foster a culture of inclusivity and growth, shaping the future of connectivity while developing your career in a globally recognized technology leader.

• Drive the successful delivery of Domain S&C Unit's deliverables across Services and Care, ensuring alignment with market needs.
• Lead a team of DDU-Delivery Managers, fostering collaboration and optimizing resource allocation to maximize project efficiency.
• Establish and monitor project timelines, cost baselines, and quality metrics, ensuring adherence to contractual commitments.
• Act as the primary point of contact for escalated issues, facilitating timely resolutions and communication with Market Services leaders.
• Develop and implement risk management strategies to mitigate potential revenue impacts and enhance project profitability.
• Enhance customer satisfaction by ensuring high-quality service delivery and minimizing contractual quality issues across projects.
• Engage with internal stakeholders to support pre-sales, project planning, and readiness assessments to ensure seamless project execution.
• Continuously evaluate and improve processes, fostering a culture of innovation and excellence within the delivery team.
• Project Adherence to project cost baseline and contracted schedule for all DDU projects in the market.
• Project key Milestone achievements
• Control and minimizing customer critical issues/escalations to Senior leadership.
• Customer satisfaction and Project satisfaction Score for all projects in the market.
• Demand planning accuracy and fulfilment for all DDU projects in the market.
• Market Services Leadership
• S&C DDUs and DDU Leadership (CDS and CDC)
• DDU project delivery roles
• P&E R&D domain leaders (as needed)
• Customer mgmt. support towards P&E upon request from Market Services

• Extensive leadership experience in business management, particularly in Autonomous Networks projects.
• In-depth technical delivery knowledge of either Autonomous networks or digital, analytics and security is key and domain products, Nokia's portfolio, and the telecommunications business environment.
• Strong strategic thinking and financial acumen, with a track record of delivering profitable project outcomes.
• Exceptional people management skills with a focus on coaching, inclusion, and team empowerment.
• Proficiency in managing complex project delivery with attention to quality, cost, and customer satisfaction.
• Strong communication and interpersonal skills to effectively interface with customers and stakeholders.
• Ability to thrive in a fast-paced, results-oriented environment, demonstrating strong leadership and teamwork abilities.
• Advanced problem-solving skills with a proactive approach to risk management and mitigation.

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D - Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program