Community Leasing Manager

Who We Are

At Corvias, we're experts at developing solutions through partnership. Our mission is to be personally committed to solving our partners' most difficult, systematic challenges by reimagining what is possible and realizing more resilient communities together. We believe a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners will help us achieve that mission.

How You'll Contribute to the Team:

The Community Leasing Manager is responsible for designing and implementing sales and marketing strategies that achieve and maintain occupancy targets and revenue goals. This role is expected to lead by example and take a hands-on approach to the day-to-day management of onsite leasing operations.

Primary Responsibilities Include:

* Provide onsite leadership, support, and training to the Community Leasing Associates at the assigned installation.
* Oversee day-to-day onsite leasing functions, ensuring all operations comply with company standards, fair housing regulations, and other relevant laws.
* Champion the Corvias culture, mission, vision, and values, and instill a customer service focus within the leasing team.
* Organize team activities to ensure operations are highly productive, resources are appropriately allocated and coordinated, and business goals are met.
* Present the community as a place that provides high quality of living by ensuring the tour path, common areas, model and available units are ready for showing at all times through in-person visual inspection and effective partnering with cross-functional colleagues.
* Develop, execute and manage local sales and marketing strategies, ensuring alignment with program and company standards, to increase income, decrease expenses, and add to the overall value of the program.
* Create accountability and ownership among team members; communicate clear expectations, supervise, and provide timely performance feedback.
* Model the highest standards of business professionalism; lead the training and development of team members through coaching, motivating, and mentoring on company culture, business goals, sales techniques, and leasing operations.
* Perform all duties of a Community Leasing Associate as needed, and other duties as assigned.

Role Specific Requirements Include:

* 5+ years of relevant experience, with a minimum of 2 years in residential property management with a focus on leasing or marketing. A minimum of 3 years in a supervisory role required.
* Proven ability to lead a team of salespeople in a quota driven environment, including proven success coaching team members to improve performance, and training team members on lead generation, cross-selling, upselling, and closing techniques.
* Proven ability to maximize revenue through the design and delivery of data-driven strategies, including market positioning, strategic promotions, and price optimization.
* Demonstrated ability to interpret and analyze data, identify trends, and use data to connect leasing activities to overall business strategies.
* Demonstrated ability to organize individual and team activities to ensure operations are highly productive and meet or exceed business goals.
* Demonstrated ability to professionally interact and relate to individuals with diverse backgrounds, including the ability to effectively resolve escalated customer concerns involving complex or sensitive matters.
* Computer proficiency, including working knowledge of word processing, spreadsheet, and database software.
* Valid driver's license, insurance, and use of personal vehicle required.
* Ability to work weekend and evening hours, as needed.
* Ability to travel up to 10% of time.
* Ability and availability to work on premises for all assigned hours.

Competencies:

Customer Focus - Prioritizes and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Teamwork and Collaboration - Capable of working well with others both on the team and cross-functionally to achieve individual goals, team goals, department goals, and/or organizational goals. Values diverse perspectives and working with others as a way to achieve the best output possible.

Problem Solving and Decision Making - Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations.

Resilience - Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.

Creativity and Innovation - Thinks beyond the confines of traditional models to recognize opportunities and find new and better ways of doing things. Encourages experimentation and accepts failure as a driver of innovation.

Exceptional Benefits for Exceptional Team Members

The salary range for this position is estimated to be $85,000 to $95,000 per year, depending on experience, skills, qualifications, and work location. This position is eligible for a discretionary target incentive of up to 15% of the base salary.

As a company striving to be the best place to work, we want to ensure an environment of collaboration, inclusion and learning exists throughout all teams, locations and divisions. To support our team members, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow.

Corvias employees are eligible for:

• A choice between two benefit-rich medical, dental and vision plans
• 401(k) with immediate 100% vesting and up to a 4% contribution match
• Generous paid time off that increases throughout your career
• 12 paid holidays
• Paid time off to volunteer
• 100% paid life and AD&D insurance
• Company paid short-term and long-term disability coverage
• Parental Leave
• Military Leave
• Flexible Spending Accounts (Health and Dependent Care)
• Complimentary Employee Assistance Program
• Tuition reimbursement to support growth and development

Equal Opportunity Employer/Veterans/Disabled

Corvias Corporate Services, LLC (the "Company") does not discriminate in employment or applications for employment based on an applicant's sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws

Learn more about our Equal Employment Opportunity program by viewing our poster "Know Your Rights".

Learn more about Corvias' External Recruiting Policy.

Learn more about Pay Transparency.