Sr Executive Assistant

• Understand Executive's business, goals, priorities, expectations, overall Company strategy and organizational structure
• Identify problems, evaluate solutions and alternatives, determine when Executive action is required, and recommend solutions
• Coordinate, direct, oversee and perform all administrative services includes policies and procedures for Executive and Department. Manage and maintain Executive's records and filing systems. Comply with record retention policies and legal holds as needed. Coordinate departmental finances, budget preparation, expense reports, and personnel issues
• Strategically manage schedules, coordinate and prioritize, manage schedule conflicts and changing business and personal prioritizes, ensuring necessary follow-up. Maintain current and accurate Executive calendar appointments
• Lead, support, plan and execute internal and external important, highly visible, and highly confidential meetings and events of various sizes for Executive and Department. Coordinate all details. Manage logistical arrangements, create itineraries, and coordinate detailed agendas for Executive
• Manage projects, create presentations, and manage deadlines for Executive and Team
• Manage Executive's inbox. Read, sort, route, prioritize and distribute incoming mail or other materials
• Prepare correspondence, messages, reports and presentations, distribute communication on behalf of Executive, including Employee communication, external business, and others, as required. Provide Executive with pertinent materials and preparation for meetings, perform related research and analysis, as directed
• Master Executive's voice to manage and execute communication, departmental communication such as memos, social media platforms, internal and external presentations and Executive correspondence. Proofread, and edit presentations as needed
• Management of Executive's various social media platforms while coordinating with Executive Platform owner to ensure accurate messaging
• Proactively initiates and coordinates sharing of knowledge and best practices across Executive Assistant and administrative community; proactively leads by example, provides guidance and mentorship to members of the administrative community
• Works with very minimal or no supervision
• May perform other job duties as directed by Employee's Leaders

• Knowledge of general business and management principles
• Knowledge of administrative procedures and systems such as word processing, recordkeeping, and other office procedures and terminology
• Knowledge of technology platforms and ability to do troubleshooting for Executive
• Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer Satisfaction
• Knowledge of media production, communication, and dissemination techniques and methods, including alternative ways to inform via written, oral, and visual media
• Excellent project management, time-management and priority-setting skills and ability to multi-task and pivot tasks unexpectedly
• Excellent judgment, problem solving skills and decision-making ability
• Superior verbal and written communication skills, communicating effectively as appropriate for the needs of the audience with knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Expert skills with Microsoft Office Suite, including Teams
• Superior organizational skills, with ability to prioritize, manage and balance multiple priorities and competing requests in a high volume, fast-paced environment
• Ability to prioritize, manage and balance multiple priorities and competing requests in a high volume, fast-paced environment
• Ability to partner and build relationships across the enterprise, companywide
• Ability to work independently in a team environment and be resourceful with little or no supervision
• Ability to maintain confidentiality

• Required: High School Diploma or GED

• Advanced level experience, seasoned and specialized knowledge in:
  • Administrative Support
  • Customer Service
  • Project Lead related fields

• N/A

• Ability to perform work duties from limited space work station/desk/office area for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to lift and/or pull medium weight loads (approx. 25-50 lbs) on occasion

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Ability to work in an on-call environment and have a flexible work schedule to support the needs of the business as necessary
• Ability to travel with some overnight stays required

Pay & Benefits:

Competitive market salary from $86,850 per year to $96,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.