Payment and Collections Accountant

Call2Recycle, the nation's leading battery recycling nonprofit and stewardship program, is committed to protecting the environment and fostering a circular economy by facilitating the recycling and end-of-life management of batteries that power our everyday lives. With over 30 years of experience collaborating with state regulators, manufacturers, and the recycling industry, Call2Recycle strives to make battery recycling convenient and accessible for all consumers in the U.S. Learn more at call2recycle.org and follow us on Facebook, X, or LinkedIn.

TO APPLY: Applicants must submit both a cover letter and resume via this link:  https://app.smartsheet.com/b/form/01965dfe8ace7c0fb64c8202a7ede435

POSITION SUMMARY

Call2Recycle is seeking a detail-oriented Payment and Collections Accountant to manage financial transactions, ensuring timely and accurate processing invoices, payments, and reconciliations. You’ll also collect on past due invoices, resolve customer and vendor issues, maintain tax-exempt statuses, oversee expense approver workflows, and support month-end and year-end close processes.

In this role, you’ll drive data-driven collections strategies and identify process improvements to enhance cash flow and efficiency. If you’re an analytical, proactive professional with AP/AR experience who thrives in a dynamic, collaborative environment, join us and make an impact!

KEY DUTIES & RESPONSIBILITIES

Key duties and responsibilities of this role include but are not limited to the following:

• Analyze customer and vendor-related issues to identify root causes, serving as a central point of contact for internal and external parties to drive resolution.
• Record all cash receipts (credit card, wire, ACH, checks) in a timely manner. Research payment applications and resolve discrepancies when necessary.
• Reconcile and resolve unapplied customer payments, identify patterns contributing to reconciliation challenges, and develop solutions to improve efficiency of payment applications.
• Ensure timely generation and delivery of summary invoices in compliance with customer requirements, including uploading to various portals, tracking customer invoice approval, and resolving discrepancies as necessary.
• Evaluate the aged accounts receivable report to identify delinquency patterns, prioritize collection efforts, and provide insights to management on high-risk accounts.
• Develop and implement data-driven collections strategies, leveraging historical payment behaviors to improve cashflow and reduce outstanding balances.
• Collect on past due customer accounts via phone and email. Draft and send dunning letters and account statements on a regular basis to improve cash flow and to reduce the number of days outstanding.
• Provide regular updates, analysis, and action items to Management and Sales team on collections progress for delinquent accounts.
• Escalate unresolved customer accounts to Management and Sales team when necessary.
• Manage tax-exempt statuses using Avalara software.
• Collect and maintain vendor onboarding documentation for internal and external audit purposes.
• Process and distribute accounts payable invoices using AP software, ensuring proper general ledger coding.
• Manage approver workflows and invoice templates within the accounts payable software.
• Process bi-monthly vendor payments ensuring timely disbursements.
• Train and support expense approvers on accounts payable software tool as needed.
• Manage shared finance inboxes to ensure timely responses.
• Assist with year-end reporting, including the preparation of 1099 forms for vendors.
• Support month-end and year-end close processes by reconciling AR/AP reports with the general ledger, identifying discrepancies and recommending corrective action.
• Identify, access, and recommend process improvements to enhance operational efficiencies, leveraging data insights to drive strategic decision-making.
• Assist in month-end closing procedures related to accounts payable and accounts receivable, ensuring timely and accurate financial reporting.

Qualifications, Skills & Abilities

IDEAL QUALIFICATIONS

• Required: Minimum 5 years’ experience in accounts payable and accounts receivable functions.
• Preferred: Bachelor's degree from an accredited university in Accounting, Finance, or related field.
• Strong understanding of US GAAP and accounting principles
• Are a self-starter; embody a thirst for learning and a curious nature.
• Possess a constructive attitude and a desire to be part of a fast-paced, continuously improving work environment, utilizing a high sense of urgency, patience, and flexibility
• Are eager to join a team that embraces diversity, equity and inclusion as core values and fosters a culture of collaboration and innovation.
• Must be authorized to work lawfully in the United States for Call2Recycle, with or without sponsorship. 

KNOWLEDGE, EXPERIENCE, & SKILLS

• Exceptional communication and organizational skills with strong attention to detail.
• Proficiency in Microsoft Office, accounting systems, and ERP platforms.
• Ability to work independently, prioritize and execute tasks in a fast-paced environment, and build positive relationships with internal and external stakeholders.
• Analytical mindset with the ability to anticipate needs and solve problems efficiently
• A quick learner, with the ability to efficiently learn business concepts.
• Must be highly organized, with attention to detail and commitment to clear documentation.
• Able to adapt to a changing environment; comfortable working in a fluid environment where processes may change.
• Able to analyze multiple levels of information, and to identify opportunities and apply innovative solutions.
• Experience working in a team-oriented, collaborative environment.

WORKING CONDITIONS

• This position is remote based within the United States. Candidates must be able to work from a U.S.-based location and be eligible to work lawfully in the United States for Call2Recycle.
• Limited travel (estimated 2-4 times per year) as needed. Travel could include, but not be limited to, attending conferences, customer meetings, or team/organization-wide meetings. Call2Recycle’s corporate address is in Marietta, GA; this position does not need to be based there.
• The work hours, Monday - Friday, are 8 hours per day.  The position may require hours that exceed 8 hours per day and/or 40 hours per week during peak periods. Our approach to schedules is to focus more on the quality and timeliness of the work being done. We recognize the importance of ensuring staff can connect with each other and can maintain a work-life balance. To support work/life balance, we offer our staff a flexible scheduling policy to the extent each role allows, giving you the opportunity to have greater control over your work schedule – in alignment with the latest policy - while ensuring that operational needs and team collaboration are maintained. 

ABOUT CALL2RECYCLE

WHY WE DO WHAT WE DO: Call2Recycle's purpose is to safely transition communities to a battery-powered world through climate-responsible solutions.

WHAT WE DO: On behalf of corporate stewards, we optimize collection, share our experience and expertise, and responsibly manage the end-of-life of batteries and other materials.

Call2Recycle, Inc., is recognized as the premier battery stewardship organization in the U.S., protecting and preserving the environment through responsible end-of-life management. We have built a set of strict environmental standards that will foster our position in the market, including: Material Management and Processing, Third-Party Audits, Certifications, Recycling Optimization

For more information on our programs, please visit https://www.call2recycle.org/.

WHO WE ARE: At Call2Recycle, we enjoy a culture of teamwork, innovation, and fun. Our team is the primary reason for our unique culture. We hire energetic and dedicated people who work hard every day to help us achieve our goals. Each one of our employees is a valued contributor, not just a number. We work in teams to benefit from our collective talents to make a real impact on the environment. The way we operate contributes to the success of our employees and our organization.

We also value the diversity of employees’ backgrounds and believe everyone’s unique perspective is critical to our success. Diversity is fundamental to what we do. Our team have varied backgrounds, speak different languages, and are engaged in varied personal pursuits but all share a commitment to environmental sustainability, and each do their small part to improve our planet.

We are an equal opportunity employer and do not discriminate against otherwise qualified applicants on the basis race, age, color, creed, sex, religion, ancestry, marital status, national origin, disability, veteran status, or any other protected characteristic.

We are a remote workforce, hiring our amazing team members nationwide.

WHAT POWERS US

Our Core Values
We are welcoming.

We welcome team members of all backgrounds. We champion customers of diverse perspectives and needs. We are open to growth as individuals and as an organization, and the learning, challenges, and opportunities that come with it.

We are purpose-driven.

We are motivated by a common cause. Protecting our climate is at the core of what we do, and propels our commitment to safety and dedication to our communities. We take pride in our work, delivering quality solutions with integrity and engagement.

We embrace change.

We are leaders in our field, which means being open to and in pursuit of innovation. We are increasingly agile, moving at speed, learning from our progress, looking ahead, and adapting.

We are partners.

To each other. To our employees and our families. To our communities. This means we support each other, in and out of work. We assume positive intent. We work together to accomplish our goals with patience, purpose, accountability, and respect.

We value our employees. In keeping with our values, we strive to support our team members in and out of work. As part of this, we offer a strong, well-rounded benefits package. Our benefits support our employees’ health and wellness, time off, and productivity. Highlights include:

Health & Wellness

• 401k
• Medical/Dental/Vision
• FSA and HSA
• Basic Life and AD&D Insurance
• Short Term and Long Term Disability
• EAP & Wellness
• Adoption Assistance
• Pet Insurance

Time Off

• Paid Holidays
• Personal Days
• Vacation Days
• Sick Leave
• Paid Parental Leave
• Bereavement Leave
• Volunteer Hours
• Voting Leave
• Jury Duty
• Medical and Military Leave

Productivity

• Education Assistance
• Home Office Furniture Reimbursement
• Password Management Service
• Employee Engagement
• Training & Learning

TO APPLY: 

Applicants must submit both a cover letter and resume via this link:  https://app.smartsheet.com/b/form/01965dfe8ace7c0fb64c8202a7ede435

All candidates must be available for phone and video interviews. Interviews will be scheduled on a rolling basis once application review occurs. 

This employer participates with E-Verify.