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Manager, Transplant Quality

Corewell Health
United States, Michigan, Royal Oak
Apr 29, 2025
Job Summary - Manager, Transplant Quality Manages the operations, provides financial oversight and oversees quality functions of the transplant programs at Corewell Health William Beaumont University Hospital in collaboration with transplant leadership. Manages outpatient clinic daily operations as well as collaborates with other departments within the hospital. Oversees quality/data outcome management; creation of transplant program quality plan; regulatory required monitoring and reporting; developing, implementing and evaluating continuous quality improvement activities; assisting with managing department operating and capital budget; strategic planning for program development and growth; policy/procedure development and implementation; and direct supervision of transplant staff members. Essential Functions - Manager, Transplant Quality In conjunction with transplant leadership, provides high quality management of the kidney and liver transplant programs including operations, regulatory compliance and financial oversight and analysis. Works collaboratively with all hospital departments. Directs and streamlines day-to-day transplant operations and quality initiatives including resource optimization, multidisciplinary personnel management, patient safety and satisfaction and performance improvement strategies while ensuring regulatory compliance. In conjunction with the leadership team, coordinates operational activities of the transplant program including resource and supply management, development and adherence to policies/procedures and other regulatory requirements. Assist with developing mechanisms to obtain, monitor, and disseminate information on patient satisfaction, customer service, productivity, and employee satisfaction. Provide management oversight to transplant program staff. Assists transplant leadership in monitoring the annual operating budget. Monitors trends and is continuously seeking cost effective strategies. Oversees and implements billing processes for inclusion and tracking of transplant portion of Medicare Cost Report costs; understands payor landscape and criteria for eligibility and maintenance of payor certification and accreditation for optimal patient access and referral. In collaboration with the transplant team, implements and monitors the Transplant Quality Assessment and Process Improvement Plan; develops and maintains quality dashboards and scorecards to assess trends and address deviations; and ensures compliance with regulatory agency standards of registry participation. Maintains knowledge and continuous monitoring/readiness of regulatory requirements to ensure CMS, UNOS, OPTN and Joint Commission standards compliance. Conducts interview, hires, evaluates, and manages assigned transplant staff. Establishes and maintains open communication to enhance team effort. Qualifications - Manager, Transplant Quality Required Bachelor's Degree Nursing, Healthcare Administration, or related field Preferred Master's Degree 3 years of relevant experience supervisory / managerial experience Required clinical experience Required Experience working in an organization of size and complexity comparable to Corewell Health Required Experience in solid organ transplantation Preferred Physical Demands - Manager, Transplant Quality Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs Waist to Waist > 5 lbs: Seldom up to 10 lbs Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs Waist to Overhead > 5 lbs: Seldom up to 10 lbs Bilateral Carry > 5 lbs: Seldom up to 10 lbs Unilateral Carry > 5 lbs: Seldom up to 10 lbs Pushing Force > 5 lbs: Seldom up to 10 lbs Pulling Force > 5 lbs: Seldom up to 10 lbs Sitting: Frequently Standing: Occasionally Walking: Occasionally Forward Bend - Standing: Seldom Forward Bend - Sitting: Occasionally Trunk Rotation - Standing: Seldom Trunk Rotation - Sitting: Occasionally Reach - Above Shoulder: Seldom Reach - at Shoulder or Below: Seldom Handling: Occasionally Forceful Grip > 5 lbs: Seldom Forceful Pinch > 2 lbs: Seldom Finger/Hand Dexterity: Frequently How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Medical Office Building West/East - 3535 W 13 Mile Road - Royal Oak Department Name Kidney Acquisition Center - Royal Oak Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 4:30 p.m. Days Worked Monday through Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling 616.486.7447.