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Merchant Services Representative

German American
life insurance, paid time off, paid holidays, 401(k)
Apr 29, 2025

Job Title: Merchant Services Representative

SUMMARY:

As a Merchant Services Sales Representative, you will work with business prospects and internal referral partners to seek sales opportunities and provide professional representation to businesses and their employees offering solutions based payment options for customer needs. You will also be responsible for educating internal partners to seek referrals and build product knowledge.

What You'll Do:

A Day in the Life - Your focus will be working independently to provide pricing and offer solutions to German American customers and prospects including merchant services and related payment products, managing profitability of the sales portfolio within territory, manage projects including terminal updates and customer management, staying current on products and services while maintaining relationship with vendor, and more.

You're Part of a Team - You are a member of the Treasury Management team, which includes providing solutions for all business customers and referral partners, supporting our internal staff with branch huddles and education. Other meetings include Merchant Team meetings and direct meetings with supervisor. You will work with many teams including the retail and commercial teams educating on merchant services and providing solutions.

What it Takes:

  • Bachelor's Degree in business related field, or equivalent work experience
  • 2+ years in outside B2B sales (Previous experience in Merchant Services preferred)
  • Outstanding command of prospecting, communication, presentation, and networking skills
  • Experience dealing with small to mid-sized business owners and decision makers
  • Travel as needed to meet customer needs in territory
  • Ability to communicate effectively (written and verbal)
  • Attention to detail and ability to work well in teams and individually
  • Proficiency in Microsoft Word and Excel

Bonus Points:

  • Bilingual/Multilingual
  • Past Sales Experience
  • Knowledge of Banking

What we can off you:

  • Medical, dental, vision, STD, LTD, Life insurance, etc.
  • 17 days paid time off, 11 paid holidays and bereavement leave
  • Educational Assistance
  • Paid Parental Bonding Leave
  • Wellness benefits
  • Life event coverage
  • Service awards
  • Financial benefits including 401(k) match, stock purchase plan and more
  • National and local discounts on everything from computers and vacations to phones and retail shopping.
  • Logo wear discounts
  • Free checking account, checks and discounted bank services

This position will be located at:


430 North Hamilton Road
Whitehall, Ohio, 43213
United States

About Us:

Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

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