Recruiting Operations Senior Analyst

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Overview:
We are seeking a highly organized, strategic, and operationally-minded Recruiting Operations Analyst to join our Global Recruiting Optimization team. This role is integral to supporting the operational efficiency across a global Recruiting team. The ideal candidate will be proactive, have strong organizational skills, a keen attention to detail, and experience in managing resources, tools, processes, and logistics. This position offers the opportunity to work closely with a diverse team of cross-functional partners across the business, driving excellence in operational efficiency, process optimization, event logistics, vendor relationships, and communication strategies.

Responsibilities:

• System & Tool Management: Maintain and optimize the recruiting tech stack to enhance efficiency and support the employee experience. This includes:
  • Identifying and addressing areas for enhancement. Evaluating, implementing, and maintaining recruiting tools, ATS system and analytics platforms
  • Partnering with internal teams and vendors to optimize system integrations and ensure data flow across platforms
  • Ensure compliance with legal requirements, company policies and industry best practices
• Process Design & Optimization: Develop and refine recruiting processes to enhance efficiency, reduce manual effort, and streamline both internal workflows and the candidate experience.
• Data Analysis & Reporting: Ensure adoption, maintain governance, and hold teams accountable while analyzing recruiting data to identify trends, measure performance, and provide actionable insights.
• Cross-Functional Collaboration: Align recruiting strategies with overall business objectives and maintain strong relationships with key stakeholders.
• Resource Management: Oversee the documentation and maintenance of processes, ensuring all resources are organized and easily accessible on our knowledge platform. This includes regularly updating content, managing resource libraries, and implementing best practices for information management to support team efficiency and productivity.
• Live Enablement Event Logistics: Coordinate logistics for live enablement experiences in partnership with the Global Recruiting Enablement Team.

Required Qualifications:

• 5+ years experience in Recruiting Operations or a related field
• Proficiency in pulling reports, analyzing data, documenting metrics, and identifying trends
• Strong analytical, problem-solving, and communication skills with the ability to manage ambiguity and adapt to changing environments.
• Excellent interpersonal abilities and adept at handling multiple priorities.
• Knowledge of compliance requirements in recruiting
• Proficiency across the Google Suite of products (Docs, Sheets, Slides, Drive, etc.), Slack, and Smartsheets for team collaboration

Preferred Qualifications:

• Experience in project management
• Proficiency in recruiting systems and tools (Workday, GoodTime, HackerRank)
• Ability to switch between tactical and strategic mindsets
• Can work independently with some direction and coaching

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.