Nonprofit Product Manager

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

Title: Nonprofit Product Manager

The successful candidate will be a passionate, self-motivated Product Manager with a strong interest in developing market-driven solutions in collaboration with nonprofit organizations.

Join our Nonprofit Industries team as a Product Manager and shape the future of technology for social good. You will define market requirements, lead a scrum team, craft user stories, and package features into impactful product releases. This role offers a unique opportunity to empower thousands of social impact organizations through the world's leading platform for impactful applications. We value self-directed individuals with a vision for leveraging technology to drive social change.

Key responsibilities include developing market-driven requirements to solve customer problems, synchronizing customer needs with roadmap and delivery schedules, and representing the product to stakeholders. You will work closely with stakeholders to drive the product roadmap, draft feature sets and functional requirements, and communicate clearly with invested parties.

The ideal candidate will lead the development, execution, and strategy for scalable, end-to-end business solutions, including gathering requirements, user acceptance testing, internal engagement, and customer outreach. Our PMs work cross-functionally, developing market expertise, participating in customer calls, and collaborating on user story mapping with user experience and engineering teams. This role is a key part of a scrappy social impact innovation technology team.

Our Product Managers are well-versed in understanding customer needs, compassionate, curious, entrepreneurial, deeply analytical, and experts in creating a product narrative. They inspire engineers, designers, and sales teams, are detail-oriented yet versatile, good communicators, flexible, and believe that building a great product is a team sport.

Your Impact:

The Product Manager for Nonprofit Cloud will be responsible for ensuring the success and delivery of numerous feature areas, with a scope that may grow over time. Given that we are a high-growth company, we are seeking candidates who are inquisitive, at ease with ambiguity, and flexible. A typical week for a Product Manager may include some of the responsibilities listed below.

• Work with the community, partners and stakeholders to gather user requirements

• Facilitate the creation of feature designs

• Work in tandem with a cross-functional team to create epics and user stories

• Develop product feature roadmap

• Lead the team through release planning to inform the roadmap and communicate results to stakeholders

• Facilitate and manage the product lifecycle and continuously iterate to improve the product, including prioritization of enhancements, fixes and modifications

• Manage and communicate trade-off decisions between scope and schedule

• Act as the subject-matter expert for their assigned market

• Synthesize diverse sets of data to educate the team and drive product decisions

• Engage with customers and partners to understand their needs, articulate our goals and evaluate the impact of our product

• Partner with marketing, alliances and customer success teams at all levels to assess, initiate, prioritize, refine, and drive go to market messages for products and solutions

• Help bring diverse teams and priorities together to continually deliver for our customers

• Above all else, doing the little things that get the team to their goals

Product Manager Responsibilities:

• Collaborate with stakeholders to gather requirements and create feature designs

• Work with a cross-functional team to develop user stories and a product roadmap

• Manage product lifecycle, including prioritization and trade-offs

• Serve as subject-matter expert, using data to drive decisions

• Partner with other teams on go-to-market strategy

• Focus on achieving team goals

Minimum Qualifications:

• 5+ years experience in Product Management or related fields, with a proven track record of shipping scalable products

• Demonstrated ability to work within an agile software development environment

• Ability to translate customer needs into an actionable product vision and requirements

• Excellent communication and presentation skills, including the ability to explain complex issues to diverse audiences

Preferred Qualifications:

• Experience with Salesforce technologies

• Experience working for or with nonprofit organizations and/or a deep understanding of their needs

• Strong public speaker with experience delivering presentations and giving product demos

• Bachelor's degree
  
  *LI-Y

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.