Engineer Sr, Reliability

Shure is seeking a dedicated Senior Reliability and Product Quality Testing Engineer to join our Corporate Quality department.

You'll play a key role in developing and maintaining reliability tests and procedures, optimizing test equipment to align with real-world usage, and continuously improving our reliability tests. You'll collaborate with and mentor Quality Engineers and Lab Technicians, advising on product reliability and test plan development. This role offers an innovative environment with cutting-edge tools, opportunities for professional growth, a collaborative culture committed to excellence, and the chance to make a significant impact on product quality.

Ready to make a difference?

This role will be hybrid based out of our Niles, IL HQ!

Develop, implement, and maintain reliability tests and procedures.
• Identify and evaluate new lab equipment capabilities, recommend suitable equipment and manufacturers, and provide financial justifications for acquisitions. Oversee the procurement, implementation, and retirement of lab equipment as needed, ensuring all necessary tools for comprehensive reliability testing are available. Procure, establish, and retire equipment as appropriate.
• Understand, document, and articulate the correlation between reliability tests and customer use cases and product life expectancy.
• Conduct correlation studies on reliability tests to ensure that the relationship between tests and actual field use are well-understood.
• Conduct studies to ensure that tests are repeatable and reproducible in all test lab locations.
• Interact with customer feedback avenues outside and within Shure such as Service Dept., Product Applications, and Global Product Marketing to understand field failure issues and trends.
• Review customer service data to understand field product performance and identify product reliability testing enhancements as well as influence product design improvements.
• Provide failure rate and/or MTBF calculations to supporting departments on as needed basis.
• Participate in benchmarking of industry best practices in reliability engineering and adoption of these best practices at Shure.
• Assist in developing comprehensive product (and Component level) test plans to meet Shure Quality standards and provide insightful risk assessments from a reliability perspective on testing results.
• Conduct comprehensive use case testing to assess the reliability and ergonomic quality of the design solutions.
• Support root cause analysis, failure analysis and problem resolution for customer issues.
• Conduct research to evaluate quality standards and procedures to ensure their effectiveness. Insures that established processes and procedures are followed.
• Ensure that all reliability procedures are properly documented to ensure uniformity among all Quality associates.
• Provide training, guidance, and support on using reliability principles and procedures within and outside the Quality division.
• Other duties as assigned

• Bachelor's degree in Mechanical, Electrical, Quality, Industrial Engineering or other engineering discipline.
• Minimum of 5 years of experience as a Reliability Engineer, with good knowledge of industry practices, using reliability tools, such as, Weibull Analysis, Life data analysis, Accelerated Life testing (ALT), Mean Time between Failure (MTBF) and process capability studies. As well as Quality tools, such as, root cause analysis (8 Discipline (8D), Define Measure Analyze Improve Control (DMAIC), Plan Do Check Act (PDCA)), Failure Modes and Effects Analysis (FMEA), Statistical Process Control (SPC), Design of Experiments (DOE), Gage Repeatability and Reproducibility (GR&R)
• Three to five years of experience in the basic use of audio, acoustical, and RF principles.
• ASQ Certification as a Certified Reliability Engineer (CRE) is strongly preferred.
• Significant experience in using MS Excel, ReliaSoft and Minitab to store, process, analyze, and report data. Strong knowledge of working with other Microsoft office products is also required.
• Very strong data analysis skills. Ability to detect changes and trends and determine their importance.
• Team player and Self-motivated
• Able to work on problems of diverse scope where analysis of data or situations require evaluation of identifiable factors.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions for difficult and diverse assignments
• Conflict resolution skills is a must
• Strong verbal and written communications skills with advanced English language proficiency (written and spoken)
• Organizing skills
• Willing and capable of domestic and international air and ground travel.

Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.

WHO WE ARE
Shure's mission is to be the most trusted audio brand worldwide - and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn't stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure Incorporated is headquartered in Niles, Illinois, with remote and hybrid opportunities throughout the United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia.

THE MIX MATTERS
Don't check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you're excited about this role, believe you've got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!

PAY TRANSPARENCY
Shure offers a competitive compensation structure that is reviewed annually to attract, hire, and retain the industry's top talent. Base salaries vary based on qualifications, geography, experience, and expertise in each respective discipline. The base salary range for this position is between $77,800 - $151,400. The range displayed on each job posting reflects the minimum and maximum target base salary for this opportunity. If your salary expectations do not align, still apply as we are often flexible on the seniority of posted positions. All positions also include an award-winning benefits package.

WE GOT YOU - Our Benefits
At Shure, we prioritize the well-being of our Associates. We offer competitive rewards packages to full-time and part-time Associates working 24 or more hours a week that address physical, mental, financial, and overall well-being. Our benefits include comprehensive healthcare, mental health and retirement savings plans, generous paid time off programs, employee discounts, professional development opportunities, work-life balance initiatives, employee recognition programs, and volunteering/community involvement opportunities. To learn more, check out our Benefits At A Glance 2025.

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