Network Administrator II - Regional Site Survey/Install Support

Tier 2 Network Administrator

This position requires an active TS/Sensitive Compartmental Information (SCI) clearance or the ability to obtain a TS/SCI with Counterintelligence Polygraph clearance to be considered.

As a Tier 2 Network Administrator, you'll be challenged with enterprise support problems where you will coordinate with other NOC and Operational staff to schedule adds, moves and changes and technology upgrades and installs for network routers and switches, address break fixes and minor configuration updates. You are expected as one of experienced network team members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the network.

Compensation & Benefits:

Estimated Starting Salary Range for Tier 2 Network Administrator: $160,000 - $180,000

Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Tier 2 Network Administrator Responsibilities Include:

• Performing switch and router installs, upgrades to ensure smooth operations of the enterprise.
• Executing network site surveys and supporting engineering designs data calls.
• Performing system patching and IAVA patches to network routers and switches.
• Drafting Standard Operating Procedures (SOP) for network operations.
• Conducting approved minor network changes (VLAN, ACL and port assignment)
• Performing IOS and Software upgrades
• Troubleshooting systems failures and accessibility problems within the network to our services.
• Supporting new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Works independently with some supervision.
  
  
  
  • In remote locations must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations.
  
  
• Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Perform Network ticket resolution.
  
  
  
  • Support Network ticket closure across Network OPS staff to include:
    
    
    
    • Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
    
    
  • Use administrative access to the network to provision new switches, router, VLANs and Crypto.
  • Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
  • Routing Service Requests to the appropriate organization required for incident resolution.
  • Performs root cause analyses.
  • Completes problem resolutions associated with incident ticket(s)
  
  
• May configure, deploy, manage, and maintain monitoring systems used by the technicians to ensure availability and overall performance of system and services.
• Will require travel to other sites for network engineering and administration activities.
• May require unpacking, moving network components of average weight and volume.
• It is anticipated this role will have up to 50% CONUS travel.
• Performs other job-related duties as assigned

Tier 2 Network Administrator Experience, Education, Skills, Abilities requested:

• Active TS/SCI with willingness and ability to obtain a Counterintelligence polygraph
• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field
• 2-4 years of experience in network administration or IT support
• Experience troubleshooting switches, routers, firewalls, and network protocols (e.g., TCP/IP, DNS, DHCP)
• Hands-on experience with network monitoring tools and ticketing systems
• Prior Tier 1 support or help desk experience preferred
• IAT II
• Preferred: CCNA
• Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Criterion is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about Criterion, visit cherokee-federal.com.

#CherokeeFederal #LI-CK4 #IntelCareers

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles:

• Network Support Specialist
• IT Network Technician
• Network Operations Center (NOC) Technician
• Infrastructure Support Analyst
• Systems and Network Technician

Keywords:

• Networking
• Troubleshooting
• Infrastructure
• Support
• Security

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.