Commercial Delivery Analyst

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Commercial Delivery Analyst, AMER

Reporting Relationships

Direct Manager: Commercial Delivery Director, AMER

Matrix Manager: Commercial Delivery Manager, AMER

Direct Reports: N/A

Role Summary

The Commercial function exists to support the sustainable growth of Work Dynamics, with stronger profit margins. The key levers to achieve this are securing more income for the valuable scope we deliver, cross-selling higher margin products, driving productivity, finding ways to benefit from our scale and changing our commercial contract models and pricing.

The Commercial Analyst is an essential role on the team. Working closely with regional and global Commercial, Finance, Operations, Transition, Sourcing and Account team members, this role will support the Client Baseline Due Diligence and Operations Due Diligence (AMER only until other regions adopt), enabling Work Dynamics accounts to develop budgets, drive and measure cost savings and improve profit margins for the firm. It will require strong financial acumen, commercial knowledge, high levels of analytical and communication skills, attention to detail, project management and a bias toward collaboration and teamwork.

The Commercial team brings together people with diverse business skills and backgrounds and is a development pathway for talent, enabling people to expand their account management, product, operations, sales, finance, legal or supply chain experience into a broader commercial scope.

The Commercial team is a development pathway for top talent, by expanding team members' account management, product, operations, sales, finance, legal or supply chain experience into a broader commercial scope.

Responsibilities

The Commercial Analyst will work closely with the Commercial Delivery team, and a cross-functional team of resources to perform due diligence for new and expanding client accounts, including the review and categorization of client spend data to validate financial baselines and identify cost savings and efficiencies.

Key responsibilities

• Deliver baseline due diligence projects by collecting, classifying and analyzing diverse data sets
• Obtain and analyze / benchmark historical client real estate spend, square footage, and occupancy and lease data, comparing sites by region, location, square footage, and lease type or ownership status
• Identify and liaise with key stakeholders and decision makers within JLL and client organizations to assist in data gathering, determine governance structure, and escalation protocols specific to each engagement
• Work with the Commercial Delivery team to create and maintain a project plan and timeline; monitor and communicate status updates to key stakeholders through agreed-upon governance routines specific to each project
• Organize meetings with various stakeholders (both internal and external)
• Work across different business units to ensure data is thoroughly validated.
• Identify in-scope services to categorize facility spend as controllable or non-controllable
• Document and resolve open issues or next steps as rolling action items requiring quick decisions in a fast-paced environment
• Gain and maintain a detailed understanding of various contracting and commercial models, service delivery options, and revenue opportunities for JLL accounts

Core Competencies

Commercial Acumen

• Has operational understanding of the Work Dynamics business model, client requirements, industry delivery and contracting models
• Understands facility management contracts. Knowledge of complex commercial contracts and the risks and obligations of service providers in delivering required outcomes is highly valued.
• Ability to communicate commercial issues with internal stakeholders
• Ability to identify red flags and contractual risks
• Ability to understand baseline Due Diligence goals and report outcomes.

Critical Analysis

• Ability to critically review and analyse complex financial and operational data sets so to identify potential inaccuracies, or gaps in information.
• Knowledge of the costs and activities associated with Facilities Management for a diverse range of commercial real estate portfolios including office, industrial, manufacturing and retail environments.

Project Management

• Demonstrate ability to meet critical deadlines and to work within project schedules.
• Task oriented and able to keep track of multiple project timelines and coordinate with various workstreams.
• Process oriented and able to utilize technology platforms to work effectively
• Understanding of when and how to effectively escalate complications or unforeseen problems in due diligence projects.
• Ability to manage and present vast amounts of complex data in a succinct and understandable fashion.

Teamwork

An enthusiastic and positive collaborator, able to work effectively as part of a distributed team globally and partner with colleagues across diverse functions.

Shares learnings from a broad and deep range of relevant situations.

Experience

• Successful candidates are likely to have 5 years of relevant business experience and a track record of working successfully with multi-disciplinary teams in a matrixed business environment.
• Current knowledge of Work Dynamics business models, clients and geos will be highly valuable.
• Facilities Management or Property Management experience is advantageous
• Demonstrated successes in data analysis, drawing conclusions, and improvement.
• Strong organisational and time management skills
• Bachelor's degree in Finance preferred

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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Accepting applications on an ongoing basis until candidate identified.