SALES SPECIALIST INTERNET DIVISION LFS

LFS, Inc. was established in 1967 and is a wholly owned subsidiary of Trident Seafoods. Our corporate headquarters is in Bellingham, WA and we have three year-round locations in Washington State: Bellingham, Seattle, and Poulsbo. LFS also has five year-round locations in Alaska: Anchorage, Cordova, Dutch Harbor, Homer (Kachemak Gear Shed), and Sitka; and three seasonal locations in Kenai, Dillingham and Naknek. While our core business is supplying the commercial fishing industry, we have evolved to include industrial and sports netting sales, hydraulic sales and services, wholesale/industrial sales, recreational marine and outdoor sales, and internet sales.

Do you know about boats? Do you want to work from home?

Full-time year-round employment with excellent benefits! Be part of our team no matter where you live!

GO2 Marine is part of the Trident Seafoods/LFS, Inc. family.

Job Summary: Sells products to individuals and businesses via phone, email, cases, and web site by performing the following duties:

Essential Functions:

• Answer call center phone calls M-F 7-4 pm (PST). Provide customer support for new and existing sales orders. Apply marine repair knowledge to help customers select the correct boat parts such as I/O and O/B engine parts, steering systems, outdrives, propellers and other parts for their specific applications. Utilize electronic catalogs, Huggins and Mercury Parts finder for cross-referencing parts and products.
• Answer customer cases and emails throughout the day. Provide answers to customers regarding product or ordering information.
• Respond to tasks from various team members regarding customer order issues and catalog issues.
• Prepare complete quotes for customers.
• Attend product training sessions with manufacturer reps and others.

Additional Responsibilities:

• Prepare Quotes and Sales Orders for customers with complex boat applications (electronic controls, electrical distribution systems, custom heat exchangers, hydraulic pumps/winches etc.)
• Coach and mentor other sales agents regarding more complex boat applications.
• Provide suggestions for new products and inventory levels to purchasing.
• Investigate and assist expediting team with resolving customer delivery problems or return issues.
• Review sales reports and optimize telephone support sales.
• In between customer support times, write product content for the web site or articles for blog.
• Add products to the web site.

Pay range for this position is $20-$25 per hour. DOE

Required Qualifications:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Preferred Education and Experience:

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Work Environment:

This is a remote position; you would be working from your home.

Physical Demands:

While performing the duties of this job the employee is regularly required to hear and to speak.

LFS offers a comprehensive and quality benefits package. Full time employees areeligible for medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, long-term disability, basic life and AD&D, and 401(k) with a company match, paid time off, 10 paid holidays each year.

Work authorizations:

* This position is not eligible for immigration sponsorship

This position does not include housing or transportation.