Employer Installation Specialist - National Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This is a challenging role with serious impact. It's a fast paced, high-volume environment that requires you to work independently while maintaining a strong focus on company policies and guidelines. Your accuracy will be vitally important and monitored carefully to ensure our system is correctly coded and that all plan documents are precise.

They will be preparing back-end information for open enrollment. Analyst role within PA Capability under Jen McGonigle/Anne Mall responsible for maintaining business rules within the PAS application and PA supporting processes. This work directly influences client and member experience in PA. Requires critical thinking and problem solving using complex business rule functions. *METRICS* This position supports Prior Authorization.

This position is full time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime particularly during peak (September - January) per business need.

The hours during training will be 8:00am to 5:00pm, Monday - Friday. Training will be conducted virtually from your home.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Provide knowledge of business rule capability and configuration including HTML coding and other PAS logic.
• Solve moderately complex problems within own area of expertise.
• Provide information and explanation to others untrained in PAS capability.
• Maintain familiarity with system enhancements delivered by IT specific to own area of expertise.
• Knowledge of existing system capability to identify potential solutions specific to area of expertise.
• Develop custom configuration for routine requests and maintain capabilities for both custom and standard experience.
• Work on projects as assigned
• Understand client set up and expectation as well as PA process to identify which rules should be invoked to trigger the requested change.
• Understand end to end case flow to validate/test changes made, including functions/logic pertaining to flows up/down stream to the function changed.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED or equivalent work experience
• Must be 18 years or older
• Knowledge of claims processing systems, guidelines and processes
• Intermediate Microsoft Excel skills (formulas, pivot tables, edit/create spreadsheets)
• Ability to work full-time from 8:00am - 5:00pm including the ability to work occasional overtime particularly during peak (September - January) per business need.

Preferred Qualifications:

• Experience with working in PAS (the Prior Authorization System)
• Experience working as a business analyst

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The hourly range for this role is $23.70 to $46.35 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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