New

Program/Product Manager

TEKsystems
$45.00 - $55.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Georgia, Alpharetta
Apr 29, 2025
Description This role will be supporting Print Presses. They will own everything from communicating to the client on what type of print press they need and The Client will build custom to their requirements. Once they establish this, the Program/Product Manager will work with all levels within to create this for the client from Engineering, Field Services and upper management to make sure this product is delivered to the client. On the back end, this person will be Our Client's point of contact for any issues they have and they must be able to solve these issues utilizing the proper teams/resources to ensure the client is satisfied with the outcome. Responsibilities: * End-to-end success of the product, including customer experience, execution of upgrades, knowledge of technical teams, and more.. * Successfully operates in the most complex disciplines, in which the company must operate to be successful: Routinely exercises independent judgment in taking tradeoff decisions, managing complex situations and risks. Occasionally - manages customer escalations and orchestrates the organizational effort to resolve promptly and satisfy the customer * A team player who can generate strong partnerships with peers (sometimes: global) to draw information and knowledge from, and partner to drive solutions * Needs to be able to clearly see and reflect the wood for the trees, and communicate efficiently with both professional experts on the ground as well as high level executives (internal / external), and able to convey the message in a crisp and engaging manner. Example of Expectation of the Job: * Managed the end-to-end lifecycle of large format printing press products, from ideation to launch and post-launch evaluation. * Led the New Product Introduction (NPI) process, including market research, concept development, and rollout, resulting in a positive increase in market share and revenue growth. * Conducted market analysis and competitive research to identify opportunities and align product strategies with customer needs. * Coordinated with engineering, design, manufacturing, and marketing teams to ensure product alignment and timely delivery. * Engaged with clients to gather feedback, customize features, and ensure high customer satisfaction. * Demonstrates an in-depth knowledge of key Services operational policies, processes and methodologies applicable to project management. Has an extensive understanding of critical project management techniques. Skills Product management, Program management, Agile, Scrum, Project management, Product roadmap, User stories, Agile methodology, Pmp, Strategy, Risk management, Cross functional teams, Data, Roadmap, Pmp certification, Digital, Engineering, Pmo, Change management, Stakeholder management, Development, Scrum methodology Additional Skills & Qualifications This person must be good with being on site 3 days a week in Alpharetta, GA (Tuesday, Wednesday, Thursday). They are eligible to work remote Monday and Friday. Typical hours are 8am - 5pm, but they are flexible if needed within those hours. (I.E. 8:30am - 5:30pm / 9am - 6pm) Pay and Benefits The pay range for this position is $45.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Alpharetta,GA. Application Deadline This position is anticipated to close on May 10, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.