New

Administrative Assistant

First American
$20.72 - $27.62 / hr
sick time, 401(k)
United States, Ohio, Cleveland
Apr 29, 2025
Who We AreJoin a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We DoEnable you to apply your administrative skills and support to your team as we lead the industry in transforming how commercial real estate transactions are completed. We value our culture and need energetic people who love the details while thriving in delivering exceptional customer experiences. First American is looking to add an Administrative Assistant to our growing escrow team. In this role, you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in transforming the commercial real estate closing experience by empowering our team to deliver next-generation solutions and results to our customers. HOW YOU'LL CONTRIBUTE Performs administrative support duties that require experience, skill and knowledge of organization policies and practices, with a primary focus on supporting escrow and title transaction operations Researches and obtains information as directed for complex projects and special assignments Handles issues of a confidential and sensitive nature with discretion Prepares and composes professional correspondence, reports, communications, presentations, etc. Assists with telephone calls and resolves inquiries Assists with responses to e-mail inquiries Schedules and coordinates document signing appointments with notaries and customers Assists with meeting scheduling and calendar requests, gathering information from requester and presenting request to manager May prepare and distribute meeting notes and action items, tracking completion of tasks General administrative assistance includes filling out forms, filing, ordering office supplies, submitting and reconciling expense reports, greeting and assisting visitors Coordinates department meetings and events Other duties as assigned WHAT YOU'LL BRING Required Education, Experience, Certification/Licensure Requires HS diploma; some college preferred Typically 2-4 years administrative experience Real Estate experience is a plus KNOWLEDGE, SKILLS, AND ABILITIES Experience with MS Office suite, which include word processing, spreadsheets, databases, graphics and desktop publishing applications. Strong organizational skills with the ability to multi-task Must be able to maintain professionalism and a positive service attitude at all times Handle sensitive information in a confidential manner Excellent written and verbal communication skills Strong grammar skills Attention to detail Problem solving and analytical Pay Range: $20.72-$27.62 hourly This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. #LI-SD1 What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.