Tier 2 Help desk

Description

* Must be a team player. Training provided.

* Customer service skills (experience with call centers/help desk)

* Technical troubleshooting

* Desk-side tech support (keyboards, mice, printers, monitors, desk set ups, conference rooms)

* Ability to understand technical instructions

* Ability to work in a closely supported/supervised position

Requirements

Clearance: Active Secret

Certification: A+ or network+ required (SEC+, CND, CCSP, GFACT, GSEC, FITSP-O, GISCP, CASP+, CISA or CCNP Security also acceptable. Sec+ or SSCP would be ideal.