DISPATCHER

Empowering people who build the future.

JOB TITLE: Dispatcher

Basic Function:

The Dispatcher is responsible for the coordination of pick-ups and deliveries for the Gerdau Ameristeel Recycling fleet of twenty-four (24) units and the customers: both divisions and third party.

The incumbent must possess a secondary school diploma, and requires the use of commercial English, grammar and arithmetic. Ideally the candidate will have two (2) years experience in the logistics/dispatch related industry.

Problems associated with this position would include truck breakdowns, time management, customer satisfaction, and inadequate housekeeping practices.

Primary Duties and Responsibilities:

1. Responsible for scheduling daily deliveries for the logistics fleet.
2. Responsible for scheduling daily pick-up's for the logistics fleet.
3. Responsible for third party delivers and pick-ups.
4. Responsible to report any and all safety and environmental issues immediately to the supervisor.
5. Provide exceptional customer service while dealing with internal and external customers.
6. Ensure the workspace is maintained to meet 5S Standard.
7. Ensure all paperwork is completed on daily basis.
8. Responsible for reporting and reporting the payroll data related to the fleet operations: hours and vacation requests.
9. Attend all meetings required by the Division manager/supervisor.
10. Follow all plant and company safety guidelines in the performance of all job duties and responsibilities.

Additional Responsibilities:

1. Assist with yard housekeeping efforts and perform other duties and work assignments as required and directed.
2. Provide additional decision-making to the drivers on a daily basis regarding scheduling operations.
3. Be apt to the occasional after hours phone call for customer service issues and scheduling.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Gerdau believes in equal employment opportunity related to all employees and applicants for employment. It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status. All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.

If you are vision-impaired or have some other disability under the Americans with Disabilities Act / Accessible Canada Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866)-788-2798 orrecruiting@gerdau.com