National Accounts Manager

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!

As North America's largest roofing maintenance service provider, we're obsessed with making good roofs, and good buildings, better. Restoring instead of replacing wherever we can is the right thing for our customers and our planet, and it's a big part of what makes Tremco Roofing and WTI so unique.

If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Tremco is currently searching for a National Accounts Manager. This is a remote position. This role is primarily responsible for cultivating relationships and improving the revenue and profitability of existing and new National Accounts, along with developing the customer strategies within the National Accounts Program required to achieve, in part, the annual Tremco sales and profit plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Specific Responsibilities:

• Target new and develop existing National Account opportunities.
• Establish senior level relationships within targeted National Accounts.
• Establish agreements, contracts, MSA's for long-term business with National Account customers.
• Identify perceived gaps in our value offerings that present opportunities for National Account growth.
• Manage a revenue forecast process for each National Account.
• Communicate closely with National Accounts Director, Business Development team within Tremco regarding National Account activity tied to product/service recommendations, bidding, estimating, quoting, project pipeline, forecast, etc.
• Identify and execute all required sales tools and resources required to positively impact National Account customer satisfaction.
• Manage margin, revenue growth and account targeting in alignment with Tremco and National Accounts program goals.
• Manage, mentor, lead team members aligned to the National Accounts program to ensure program goals are obtained.

Key Activities:

• Customer meetings, presentations, and events with Tremco / WTI / Grainger National Account team members.
• Develop programs, scopes-of-work, pricing, and contract negotiation for national projects.
• Lead weekly / bi-weekly cadence calls with National Account customers and aligned National Account support teams to ensure all internal/external stakeholders are up to date on the status of the program.
• Account conflict resolution with corporate contacts and field sales as needed.
• Presentations to corporate and sales management on account development progress and success.
• Provide coaching to Tremco reps and Tremco corporate account representatives assigned to manage / develop National Account opportunities (communication, messaging, presentation preparation, pricing, best practices, contract negotiations, proposal submission etc.).
• Actively communicate with Tremco representatives to ensure they are aware of all National Account responsibilities within their territory (goals and parameters of specific National Account programs; key contract elements; messaging to local site level contacts; expectations, deliverables, and timelines etc.).
• Participate in monthly meetings with Tremco/Grainger teams to update on past 30 day / next 30-day activities tied to National Account programs.
• Lead discussions with current and future National Account clients regarding OneTremco / WTI's capabilities in the area of new construction and existing infrastructure.
• Identify and target National Account clients biggest pain point, and drive education centered around building envelope solutions (roofing, rooftop safety, HVAC, facade, flooring, air barrier, below-grade waterproofing, parking structures etc.).
• Collaborate with WTI's Accounts team and aligned Tremco representatives to build complex, comprehensive long-term asset management plans (i.e. 5 to 10-year capital plans) that leverage cost avoidance opportunities by prioritizing proactive maintenance, repair, and restoration over replacement.

Accountability:

• Meet and exceed sales targets / plan based on National Accounts program goals.
• Add and develop new accounts within the National Accounts portfolio.
• Develop and facilitate senior level relationships at strategic accounts to leverage incremental sales growth.
• Ability to support international team and coordinate projects remotely (U.S., Canada, International).
• Provide monthly / quarterly reports on National Account activity.
• Assist in managing opportunities and reporting within Tremco's CRM systems.
• Provide monthly status updates regarding National Account activities, as part of the National Accounts intake process.
• Provide updates as part of the National Accounts MPGT monthly communication.

Other Requirements:

• Travel to National Account locations as needed based on priority business development.
• Actively participate in various tradeshows and industry networking events.
• Must have previous experience in developing large corporate accounts.
• Team selling and leadership experience.
• Provide strategic and technical insight utilizing industry specific best practices.
• Ability to present to large groups and deliver Tremco's value proposition.
• Proficient public speaker.
• Strong facilitation & communication skills.
• Proficient in PowerPoint, Excel, Word, Outlook etc.

Critical Success Factors:

• Self-starter - the ability to build something utilizing all available resources.
• Innovative - the ability to find new methods and solutions to complex and unique customer opportunities.
• Flexibility - the ability to work with multiple personality types across various divisions / functional areas.
• Technically Savvy - the ability to harness existing technology to become proficient at delivering a complete vision.

EDUCATION:

Bachelor's degree from four or 5-year college or university

EXPERIENCE:

Four to seven years related experience and/or training

The salary range for applicants in this position generally ranges between $150,000 and $160,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits:

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.