County Office Support - Clay County

University of Missouri (MU) Office of Extension and Engagement

Clay County Extension Office

MU TITLE: Office Support Assistant IV

LOCATION: Clay County - Kansas City, Missouri

The University of Missouri (MU) Office of Extension and Engagement's distinct land-grant mission is to improve lives, communities, and economies by producing relevant, reliable, and responsive educational strategies throughout Missouri. Our dedicated and knowledgeable faculty and staff collaborate with researchers and community leaders to develop and deliver programs that address the needs of Missourians including: educational attainment; environmental concerns; community, economic, business and workforce development; global food systems; and health systems. For more information about MU Extension and Engagement, please visit https://extension.missouri.edu.

This position is to coordinate and provide assistance to county regional faculty and county extension office support staff in the local county office for University of Missouri Extension. Independently responsible for receiving, preparing, reconciling, and reporting accounting transactions, including accounts receivables, accounts payables, and income statement reporting on a regular basis for the department, individual programs, and per contracts & grants. In addition, assist in the preparation of budgets, grants, contacts, and logistical coordination of programming.

ESSENTIAL DUTIES

• Provides general/routine administrative and office support that includes a broad range of duties.
• Focuses on completing work effectively, efficiently and in a timely fashion.
• Maintains a spirit of cooperation with faculty and staff working as a team to accomplish objectives of Extension.
• Organizes and completes structured assignments according to priorities.
• Recognizes and solves typical problems that occur in own work area without supervisory approval.
• Evaluates and selects solutions from established options/procedures.
• Impacts own team through the quality of the services or information provided.
• Communicates through the regular exchange of information and other resources. Extension Faculty contribute to the scholarship of extension and engagement and to applied research, to evaluate and improve how programs and services result in learning and behavior changes that positively impact individuals and communities.

KEY RESPONSIBILITIES

• Work as team member in cooperation with regional faculty, staff, volunteers, and other county office support staff.
• Maintains a clean professional office that provides excellent customer service. Greet visitors, answer incoming calls, route calls, take messages, respond to general inquiries, and maintains appropriate office dress. Provide publications and reference materials for customers and refer questions to regional specialists.
• Open and close office in accordance with established schedule. Post notices of closing. Post events and maintain office webpage as requested. Keep inventory and order office supplies and postage. Maintain classroom schedule. Keep inventory of equipment and administer check out procedures.
• Receive incoming samples for lab tests and ensure submitted to university labs. Assist customers with self-directed training for private pesticide applicator licenses. Assist educational activities of affiliated volunteer organizations. Assist with pressure gauge testing services and proctor distance learning tests.
• Set job priorities in consultation with supervisor. Suggest best methods for accomplishing tasks. Ensure all work is completed in a timely manner and promote a professional image. Maintain and organize paper and electronic files. Maintain information flow and message services with the office and assist in maintaining program and office calendar for reference.
• Maintain and review account activities including preparing invoices and bills in QuickBooks as well as accepting payment for courses and services. Make deposits and reconcile bank accounts. Process payroll and corresponding taxes and file appropriate tax forms. Complete year-end close outs and reports.
• Prepare financial reports, County Extension Council meeting minutes, agenda, and other documents as necessary. Disseminate monthly invitation to council. Assist with council member elections, monthly and annual meetings. Assist in preparing monthly extension council documents, proposals, reports, etc.
• Assist in producing instructional materials and correspondence including preparation of mailing labels and mailers, edits newsletters, etc. Takes program registration, tracks payments and other duties for programs and classes. Processes bulk mailings and provides for delivery to post office.
• Conduct all activities in accordance with the Civil Rights Acts, Title IX, Rehabilitation, Americans with Disabilities Act and local, state and region federal regulations.
• As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of MU Extension.

LEADERSHIP RECEIVED AND EXERCISED

This position works under general supervision of the Extension Engagement Specialist and County Extension Council and performing their responsibilities related to the University of Missouri Extension policy and procedures and within these guidelines.

CORE ATTRIBUTES FOR MU EXTENSION FACULTY AND STAFF

• Exhibit a high personal standard of excellence, be an effective team player, and demonstrate civility and respect for all.
• Engage stakeholders and learners, maintain positive interpersonal relationships, and exhibit effective written and oral communication skills.
• Operate with minimal guidance and be a self-directed learner who is flexible and adaptable to changing environments.

UNIVERSITY INFORMATION

The University of Missouri, also known as Mizzou and MU, is the Flagship University of the four-campus University of Missouri system. It is the state's land-grant university and one of the most comprehensive universities in the United States. MU's broad undergraduate programs and its' graduate, professional and research programs attract annual enrollment of more than 30,000 students. MU is centrally located in Columbia, MO, which is consistently ranked as one of America's most livable cities. MU Extension and Engagement programs are located on all four campuses and in 114 counties and St. Louis city.

Monday through Friday, 8:00 a.m. - 5:00 p.m. (32 hours a week)

Occasional evenings and weekend work with minimum travel is required to fulfill assigned responsibilities.

High School Diploma or an equivalent combination of education and experience and at least 5 years of experience from which comparable knowledge and skills can be acquired is necessary

• Effective communication skills, customer service experience, attention to detail and time management. Strong experience with Microsoft Office applications (Word, Excel, Access, Outlook), Facebook and QuickBooks.
• Excellent proofreading skills with proficiency in APA and MLA styles.
• Some lifting required (20 pounds), occasional evenings and weekend work with minimal travel (valid driver's license) is required.
• Professional and friendly demeanor with a demonstrated ability to work well with a variety of individuals while maintaining confidential information/situations.
• Analytical skills and demonstrated organizational skills necessary to multi-task in a fast-paced environment.
• Possesses knowledge of specific processes and procedures needed to perform assignments within own work area.
• Three or more years accounting experience including accounts receivable reconciliation, general ledger, and financial statement experience.
• Accounting database experience, including A/R, A/P, and general ledger reporting. Ideal candidate will have PeopleSoft and QuickBooks Pro accounting experience. Proficient/Advanced user of Microsoft Office (Excel, Word, Publisher, Front Page, Outlook) preferred.

Salary Range: $15.00 - $17.00 per hour

Grade: GGS-006

University Title: Office Support Assistant IV

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.