Manager, Resilience Strategy, Governance, and Third Party (Remote)

This is a remote role that may be hired in several markets across the United States.

Manager, Resilience Strategy, Governance, and Third-Party is responsible for supporting the organization's ability to anticipate, respond to, and recover from disruptions and ensuring the resilience of critical third-party vendors that support the bank's operations. This role works closely with Risk Management, Cybersecurity, Third-Party Risk Management (TPRM), Procurement, and Business Units to set the vision, frameworks, and policies that ensure an organization's ability to anticipate, respond to, and recover from disruptions and to assess, monitor, and enhance vendor resilience capabilities, business continuity, and disaster recovery readiness.

The associate will establish third-party resilience objectives, vendor testing protocols, resilience risk mitigation frameworks, ensuring that external service providers meet impact tolerance thresholds for critical business services. Additionally, this role will own vendor resilience governance, drive resilience testing exercises, and report on third-party resilience risk posture to senior leadership and regulators.

• Support the definition and implementation of a comprehensive resilience strategy aligned with business objectives and regulatory expectations.
• Establish and maintain governance structures, policies, and frameworks for enterprise resilience.
• Define Third-Party Resilience Framework: Develop and maintain the bank's third-party resilience strategy in alignment with regulatory expectations.
• Assess & Monitor Critical Vendor Resilience Capabilities: Work with TPRM and Procurement to ensure external partners meet resilience and disaster recovery requirements.
• Conduct Vendor Resilience Testing: Implement third-party tabletop exercises, failover testing, and exit strategy validation.
• Governance & Leadership Reporting: Provide senior leadership with insights into third-party resilience risks and performance metrics.

Bachelor's degree and 8 years of experience in Operational Risk Management and Enterprise Risk Management, or regulatory guidance pertaining to Enterprise and Operational Risk (e.g. FDIC, risk and control frameworks like COSO, Basel).

OR

High School Diploma or GED and 12 year of experience in Operational Risk Management and Enterprise Risk Management, or regulatory guidance pertaining to Enterprise and Operational Risk (e.g. FDIC, risk and control frameworks like COSO, Basel).

Preferred qualifications:

• 8+ years of experience in third-party risk, operational resilience, or vendor risk management.
• Strong understanding of third-party risk frameworks, regulatory expectations, and resilience testing.
• Experience working with procurement, cybersecurity, and business units to enhance vendor resilience.
• Ability to assess and mitigate third-party operational risks impacting critical services.
• Knowledge of operational and enterprise risk management including identification, assessment, and escalation of risk issues.
• Ability to track and coordinate large, complex processes.
• Knowledge of regulatory guidance pertaining to enterprise and operational risk as well as risk control frameworks.
• PC Skills including Microsoft Visio, Excel, and PowerPoint.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, the base pay for this position is generally between $108,391 and $144,522. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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