Desktop Support Specialist (ONSITE)

YOH Services LLC
401(k)
United States, Pennsylvania, Hershey
Apr 28, 2025
Desktop Support Specialist (ONSITE) Category: Information Technology Employment Type: Contract Reference: BH-384713 Desktop Support Specialist (ONSITE) needed for a contract opportunity with Yoh Staffing's client working in Hershey, PA . Pay Rate: $25-30/hr ONSITE in Hershey, PA What You'll Be Doing: Provide IS technical support and client support for plant IS systems Work under direction of Plant Digital System Support Specialist Support Corporate IS efforts involving computers and networking systems at the plant level such as IT hardware refreshing Provide IS support services to help users identify, evaluate, implement and maintain computer-based solutions to business problems Hardware and software support for Windows PCs, printers, virtual environments, network infrastructure, time clocks, bar code systems, phone systems, and paging system. IT systems: Provide on-site support for IT infrastructure. Help facilitate Windows desktop/laptop installation and maintenance. OT systems: Support automation/controls software and licenses required on technician PCs, support VMs on user computers. End User Support: Respond to plant user support needs related to PC software and hardware, printers, and plant applications. Respond to corporate IT Help Desk and work with plant DSS. Required: Proficiency in Windows environments and networking, understanding hardware refresh processes (PCs specifically), ability to efficiently troubleshoot client issues Associates degree or equivalent in IT, Computer Science or related field. 1+ years experience in IT/OT support Work safely and follow all established plant policies and procedures Possess good time management Possess good math skills Follow directions and pay attention to details Ability to work independently and in group environment Possess good written/verbal communication skills Ability to handle multiple priorities Understand when to address issues and when to escalate Proficient understanding of PCs and printers Proficient understanding of Windows operating systems (PC and server) Understanding of virtual machine concepts Understanding of network communications Some knowledge of program languages and database concepts What's In It For You? This is a unique opportunity to support our client; one of the world's largest consumer manufacturing companies. Medical benefits and 401K are available. Get Hired, Apply Now! Yoh makes finding and applying for jobs simple. Partner with Yoh Staffing to find the right opportunities across multiple industries in the US and UK. Find out more here! Recruiter: Lisa Hughes Estimated Min Rate: $25.00 Estimated Max Rate: $30.00 Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.