Logistics Customer Service Representative

Looking for a fast-paced role where you can utilize your skills and grow with a leading company? Staffmark is hiring a Logistics Customer Service Representative in Wilmington, IL. Keep reading to find out how to secure this for yourself.

Qualifications:

• 6+ months of experience
• Experience with AS400 operating systems and warehouse management systems
• Proficiency in the use of Microsoft Outlook specifically in Word and Excel
• Ability to write reports, business correspondence, procedure manuals, and present information
• Excellent communication and problem-solving skills

Schedule | Sunday - Tuesday (6 AM - 6 PM) + Wednesdays (6 AM - 12 PM)

Pay | $18 per hour

Key Responsibilities:

• Communicate with customers via phone, email, or in-person to take orders, address service changes, and resolve billing or service issues.
• Process customer orders, input receipts, and generate necessary paperwork while verifying product availability and special requests.
• Coordinate last-minute shipping requests and expedite orders with the transportation department as needed.
• Track and trace customer orders, providing updates on shipping and delivery status.
• Ensure accurate invoicing and maintain proper records for customer accounts and inventory.
• Maintain strong customer relationships by responding to inquiries, resolving complaints, and reporting feedback to management.
• Perform clerical tasks like answering phones, operating office equipment, maintaining customer files, and preparing reports.

Staffmark Employee Benefits

Medical, Dental, and Vision Insurance | Life Insurance | Short-term Disability | 401k Plans | Weekly Pay | Referral Bonus Potential | Employee Discount Programs

If you're interested in participating in something meaningful, please click "Apply Now," Let's discuss your future success. We can't wait to connect with you!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.