New

Administrative Director

Greater Baltimore Medical Center (GBMC)
United States, Maryland, Baltimore
6701 North Charles Street (Show on map)
Apr 28, 2025
With minimal supervision, responsible for the delivery of high-quality, cost-effective laboratory services and administrative management of the Department of Pathology and Laboratory Medicine. Oversees the operations of the department including but not limited to human resource management, supplies management, fiscal management, continuous quality improvement, employee and customer satisfaction and the advancement of the strategic goals and objectives of the Department and the Hospital. Education: Bachelor's Degree in Medical Technology. Master's degree in Health Management, Business or related field preferred. Licensures/Certifications: Certification in Laboratory Medicine/Pathology Experience: At least 8 years' progressive management experience in a relevant professional and clinical environment Skills: Knowledge of pathology theories, standards and principles Skill in managing multi-function teams Skill in using computers and personal productivity applications Skill in developing and implementing short and long-term goals Ability to develop and balance a budget Ability to use a variety of resources to resolve problems Principal Duties and Responsibilities Manages and coordinates the operations of the Department in collaboration with the Chairman for the Department of Pathology and Laboratory Medicine to ensure the delivery of services Strategic Planning Develops, implements, and ensures achievement of short- and long-term strategic goals Actively participates in program development Recognizes the role of the providers and customers' needs and includes these needs in the development of assigned services' clinical programs and business planning Produces revenue growth through participation in activities such as physician recruitment, promotion of assigned clinical/ancillary services to physicians and insurers and promotion of managed care contracting Financial Management Manages and oversees the budget of assigned areas Develops operating budget and makes recommendations for capital budget in consultation with appropriate Hospital staff Maintains inventory and analyzes cost of supplies and services Ensures accounts payable issues are managed appropriately Processes payroll for assigned areas Human Resource functions Manages human resources within established productivity guidelines and the personnel budget Facilitates training and development efforts Maintains employee competencies Monitors and reviews work performance of the staff Interviews and selects personnel Plans and designs staffing patterns and staffing mixes Empowers and encourages managers and individuals to function independently Service Excellence Monitors, investigates and responds to customer feedback, modifying systems/processes as needed Emphasizes patient satisfaction and works with physicians and staff within their assigned clinical/ancillary services to increase awareness and develop a culture emphasizing patient focused care and patient satisfaction Recognizes the role of insurers and the importance of their relationship to their assigned operations Facilitates development of clinical protocols, critical pathways, and case management practices and protocols Quality Initiatives Maintains standards to meet all regulatory and review agency requirements Oversees staff involvement in quality control and improvement efforts, general safety, and infection control procedures Maintains risk management systems to enhance patient and employee safety Facilitates and participates in interdisciplinary unit quality improvement processes and the development of outcome measurements for care delivered within their assigned clinical/ancillary services Designs and modifies patient care activities and work flow within their assigned clinical services to optimize the patient-in/patient-out process, patient outcomes, and efficient use of resources Standard Precautions Standard precaution policy and procedures are applicable to this job Patient & Workplace Safety: Employee has knowledge and understanding of patient and workforce safety as it relates to job duties. Patient Population: Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. All roles must demonstrate GBMC Values: Respect I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy Listens and responds appropriately to others' needs, feelings, and capabilities Excellence I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations Actively pursues learning and self-development Pays attention to detail; follows through Accountability I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties Reports to work regularly and on time Teamwork I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions Acknowledges and celebrates the contribution of others Ethical Behavior I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers Results I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals. Embraces change and improvement in the work environment Continuously seeks to improve the quality of products/services Displays flexibility in dealing with new situations or obstacles Achieves results on time by focusing on priorities and manages time efficiently Pay Range $119,854.57 - $215,738.22 Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs. COVID-19 Vaccination All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners. Equal Employment Opportunity GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.