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Assistant Director - TRIO Student Support Services

Texas Tech University
United States, Texas, Lubbock
Apr 28, 2025
Lubbock Assistant Director - TRIO Student Support Services 40924BR PI Jonathan Crider Position Description Performs varied and complex administrative duties in the management and coordination of a large specialized project and/or program. Requires independent judgment and application of established policies and procedures. Works under general supervision with evaluation based on overall results obtained. About the University Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories. About the Department and/or College TRIO Student Support Services (SSS) is an academic support program for first-generation students of all backgrounds and/or those who demonstrate a financial need. TRIO SSS provides academic advising, career advising, financial aid assistance and graduate school preparation. The program also offers leadership development and a supportive community focused on empowering students to succeed. Major/Essential Functions Working under the under the direct supervision of the Director of TRIO Student Support Services (SSS), the Assistant Director of TRIO Student Support Services will support the assets-based philosophy of the program by providing advising, planning, administering, and evaluating program activities that result in the persistence and graduation of TRIO SSS participants. The Assistant Director is responsible for advising program participants regarding course selection, degree planning, internships, graduate school, career planning, as well as providing other academic guidance. As an Assistant Director, this role will plan, implement, and present various academic support workshops and field experiences including, but not limited to: financial literacy, study skills, goal setting, graduation planning, and career exploration. The position will also maintain accurate and complete student records according to relevant laws and policies, aiding with monthly, quarterly, and yearly leadership reports required by the department, division, and federal agency. The Assistant Director will supervise the student advisory board and assist the Director with assigning tasks and providing oversight to the tutors/student assistants for the program. Lead, manage and advise a case load of student advisees for continuous and ongoing advising to TRIO Student Support Services (SSS) participants (first-generation students, students from low-socioeconomic backgrounds, and students with disabilities) regarding college course completion, study abroad opportunities, financial literacy, financial aid, career exploration, graduate school enrollment, and other academic, social, personal, and cultural support. Plan, organize, and implement student-centered programming and events related to financial literacy, career planning and exploration, goal setting, time management, self-advocacy, study skills, and other needs to promote the retention and success of TRIO SSS participants and relevant for first-generation students, students from low-socioeconomic backgrounds, and students with disabilities. Coordinate recruitment activities for prospective TRIO SSS participants to include but not limited to: outreach to current students, staffing tabling events, presenting to current students and units, develop marketing strategies, process potential participant applications, including screening, interviewing, and notifying students selected as participants. Maintain accurate and complete student records using TTU and TRIO SSS retention software as required by law, university, state, and federal policies and regulations. Coordinate, administer, and evaluate program activities aligned with grant outcomes resulting in participant post-secondary persistence and graduation. Utilize a student advisory board to provide feedback and ideation for continued program improvement. Maintain a working knowledge of Federal TRIO programs/grant policies, procedures, reporting and university policies, and other areas impacting grant objectives to sustain a quality management philosophy in serving TRIO-eligible students. Adhere to university and grant fiscal policies and procedures ensuring accuracy and compliance with policy and guidelines at the university and as requirements of the grant. Assist with monthly, quarterly, and yearly leadership reports required by the department, university, and federal agency. Assist with hiring, training, and supervising tutors/student assistants. Serve on collaborative planning committees and/or task teams involving TRIO SSS-eligible students, faculty, and staff to support and promote university wide student efforts. Required Qualifications Bachelor's degree in the area of specialization or closely related field. Three years of related administrative and technical experience. Additional job related education may be substituted for the required experience on a year-for-year basis. Preferred Qualifications Master's degree or higher in counseling, education, higher education or related fields from an accredited college or university. Two to three years of academic advising or direct experience working with TRIO or a similar project for SSS-eligible students or similar populations (first-generation, low-income, & students with disabilities) assisting with academic, financial, and career planning. Experience in project supervision and event management to include large- and small-scale, event logistics, field experiences, risk evaluation, and assessment. Formal training and/or work experience in programming promotes the annual persistence of SSS-eligible students from one academic year to the next. Formal training and/or work experience in programming that improves the annual academic standing rates of SSS-eligible students. Formal training and/or work experience promoting college graduation rates of SSS-eligible students. Experience utilizing retention software at a university level such as: Banner, Salesforce, etc. Demonstrated experience supervising student staff Ability to create records, assessments, and outcomes-based reports. Excellent written communication and public speaking/presentation skills. Success in overcoming barriers similar to those confronting the SSS participant population. Safety Information Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees. Occasional Duties Travel Duties as assigned. Does this position work in a research laboratory? No Special Instructions to Applicants Please provide the name, title, phone number, and email of three (3) professional references. Required Attachments Cover Letter, Professional/Personal References, Resume / CV Job Type Full Time Pay Basis Monthly Minimum Hire Rate 4000 Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan. Travel Required Up to 25% Shift Day Schedule Details M-F 8am-5pm, some evenings and weekends required Grant Funded? Yes Job Group First line Managers EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.