Returns Processor

Make your mark at the world's largest HVAC company

Shift: 1st shift 8:00am-4:30pm Monday-Friday

Location: Dayton, Ohio

What's in it for you:

• Paid Time Off
• 88 Hours of Holiday Pay
• Medical, Dental and Vision Insurance Plans
• 401K Match
• Tuition Reimbursement
• Referral Bonus Program
• Growth Opportunities
• Climate Controlled Facility

What you will do:

• Inspect, receive, and verify all return merchandise authorizations (RMAs) and add the information into their appropriate tracking logs.
• Responsible for taking the appropriate action for inventory including processing return to various vendors, placing inventory back into the onsite warehouse and scrapping out damaged items.
• Responsible for maintaining the daily logs capturing incoming and outgoing RMAs, warranty information and credit requests and material movement utilizing the CRM, WMS and MS Excel.
• Research and process transactions through inhouse WMS.
• Act as the point of contact for various vendors using their defined processes and partner with the corporate Warranty team as needed.
• Ensure that all material is transferred to the appropriate area to ensure daily accuracy of inventory.
• With the support of the Inventory Control department, perform physical cycle counts as required for all physical and virtual inventory.
• Follow all inhouse and ISO 140001 procedures when processing scrapped inventory, including separating the items into the appropriate bins and contacting the appropriate parties for pick up.
• This role will support other areas of the facility based on the needs of the business including cross training and backing up the Receiving Department both systematically and in physically processing material.
• Operate the necessary power equipment (i.e. fork truck, order picker).
• Responsible for processing of the compressor cores and returning material to vendors, as needed.
• Demonstrated proficiency in processing returns and all shipments, free of error.
• Demonstrated mastery in completing reviews of RMA sub inventories, customer returns and communicating with site leadership and the materials teams to drive accuracy and efficiency
• Other duties as assigned.

Minimum Qualifications:

• 6+ months of related warehouse or distribution experience
• High School Diploma or Equivalent
• Ability to learn how to operate power equipment
• Ability to read and understand written English

Preferred Qualifications:

• 1+ years of related warehouse or distribution experience
• Experience operating pallet jack, order picker, counterbalance, reach and turret trucks

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

The typical hourly pay rate for this position is $18.00-21.00 in Ohio. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

Daikin Applied Americas Inc. is an equal opportunity employer and encourages applications from minorities, woman, the disabled, protected veterans, and other qualified applicants. Work visa sponsorship is not available for this position.