Case Manager II - St. Croix County

Wherever there is a need, you'll find the Salvation Army can help. To be a part of making a difference in your community, apply now!

This is a hybrid position based out of The Salvation Army Grace Place Shelter. The Case Manager II will need to be at the shelter to meet with clients but will also be required to meet with clients outside of the shelter in the following counties: St. Croix, Barron, Polk, Pierce, Rusk, and Washburn County. The Case Manager II needs to be responsive to clients at all hours.

The Case Manager II assesses client needs, abilities and strengths; facilitates development of client case plans and monitoring to determine progress both individually and as a program. Networks with other agencies to identify and collaborate with resource development and delivery.

About the role:

• Conducts casework interviews with clients to obtain information for formulating
  program/service eligibility and case status.
• Identifies psychosocial, economic, and physical needs of clients; assesses and
  reassesses client's support systems, available community resources and other factors to
  plan, develop, and implement an appropriate service plan.
• Assist client with housing search, placement, and stability activities.
• Develops and implements a case plan that presents intervention strategies to meet client.
• Refers clients to appropriate community resources and advocates for or assists the client
  in obtaining such services.
• Prepares complete and accurate case notes; writes correspondence, reports, and other
  written materials; inputs data into HMIS.
• Reviews all assigned cases on a scheduled basis to determine continuing need for
  services and participate in case consultations.
• Provides training to new case managers.
• Regularly peer review and audit of case files to ensure of services standards are met and
  contract compliance.
• Assists in transporting clients and advocating for them with public and private agencies.
• Attends meetings with other community service providers on behalf of The Salvation
  Army, as assigned.

Education: Bachelor's in social work, human services, psychology, sociology, or criminal justice.
Experience: Two years social work experience. Management experience helpful.
Certifications: Valid WI Driver's license with approval to drive from The Salvation Army's insurance.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.