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Front Desk Specialist

Vaco
$21.00 - $22.00 / hr
United States, Connecticut, Danbury
May 23, 2026

Client:Healthcare organization
Title: Front Desk Specialist
Salary: $22/hour
Location:Danbury. M-F 8am-5pm
Duration: Open ended contract


Description:
Our client is a growing healthcare organization that provides administrative, operational, and business support to medical practices. The organization helps practices run efficiently behind the scenes so physicians and clinical teams can stay focused on delivering excellent patient care.

Responsibilities/Duties:

  • Greet and register patients in a prompt and pleasant manner.
  • Instruct patients to complete registration, history, and HIPAA acknowledgement forms.
  • Request updates from established patients.
  • Collect and enter all insurance referrals.
  • Make copies of patient forms and insurance cards.
  • Enter all demographic information and off-bill comments into the billing system.
  • Call insurance carriers and patients for follow-up information to complete registration as needed.
  • Instruct patients about the referral and payment process as needed.
  • Notify other departments of patient arrival.
  • Pull and file patient encounters.
  • Schedule and reschedule appointments for patients.
  • Take messages and respond to requests.
  • Perform expediter duties, including escorting patients to exam rooms, and assist with call center duties as needed.
  • Ensure adherence to HIPAA regulations.
  • Perform other duties as requested.

Who You Are:

  • High school diploma or equivalent.
  • Minimum one to three years of experience as a medical admin or in a similar function required.
  • Medical office experience required.
  • Ability to use computerized systems.
  • Detail-oriented and accurate.
  • Strong interpersonal and customer service skills.
  • Excellent verbal and written communication skills.
  • Knowledge of different insurance carriers and plan types is a plus.

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

  • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
  • Virginia residents may access our state specific policies here.
  • Residents of all other states may access our policies here.
  • Canadian residents may access our policies in English here and in French here.
  • Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

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